Refund Policy

  1. All unused credits are eligible for a full 100% refund.
  2. If the purchased service has been partially delivered, the client is entitled to a refund for the unused part of the payment.
  3. If the service has been provided and the client has communicated a refund request, SparkTraffic will do its best to stop and reverse the project execution so that the client can receive a partial or full refund. In such cases, SparkTraffic may decline the refund request.
  4. The refund is provided by reversing the client's original payment. It may take up to 5-10 business days for the client's bank to reflect the refund in the card statement.
  5. In case you have any dissatisfaction with our services and would like  to ask for a refund, please forward this inquiry to our support team at [email protected]

Subscriptions Cancelation Policy

  1. Any subscription can be canceled at any time from the member area or by contacting customer service
  2. Cancelling a subscription doesn't affect any already paid services